Cancellation Policy

Cancellation Policy

You may request cancellation before an order enters shipment or fulfillment processing. Because orders are processed quickly, cancellation requests are not guaranteed.

How to request cancellation

Sign in to your account and review the order status, or contact support@bestbuy-demo.com as soon as possible with your order number. If the order can still be stopped, we will cancel it and notify you.

Orders already shipped

If an order has already shipped or is being prepared for delivery, it may no longer be cancellable. In that case, please follow the Return Policy after the item is delivered, if the item is eligible.

Cancelled-order refunds

For successfully cancelled orders, any authorized payment will be released or refunded to the original payment method. Processing time depends on your bank or payment provider.